Performance Measurement

   

What gets measured gets done.

(Peter Drucker)

 
   



Regular measurement and reporting keeps you focused — because you use that information to make decisions to improve your results.

Here,

  • we help you to select a small number of agreed-upon measurements that reflect your organization’s critical goals for success — a numerical snapshot

- They are measurable, objective and actionable
- You may have already dozens of metrics that let you know that things are running fine on a daily basis
- With Key Performance Indicators, you elevate a few of your most important metrics to become
   strategic touchstones for your team or service
 

  • we balance these measure in a way that business activities match with your direction -the vision and strategy of your organization, improve internal and external communications and monitor organization performance against strategic goals  

  • we develop a scorecard (BSC)- a dashboard to display and track the data and results on your internal website or other shared documents  

  • we facilitate the discussion of the results every month with your team and help you making changes to your KPI’s until you are satisfied they are correct

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