Performance Measurement
What gets measured gets done.(Peter Drucker) |
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Regular measurement and reporting keeps you focused — because you use that information to make decisions to improve your results.
Here,
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we help you to select a small number of agreed-upon measurements that reflect your organization’s critical goals for success — a numerical snapshot
- They are measurable, objective and actionable
- You may have already dozens of metrics that let you know that things are running fine on a daily basis
- With Key Performance Indicators, you elevate a few of your most important metrics to become
strategic touchstones for your team or service
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we balance these measure in a way that business activities match with your direction -the vision and strategy of your organization, improve internal and external communications and monitor organization performance against strategic goals
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we develop a scorecard (BSC)- a dashboard to display and track the data and results on your internal website or other shared documents
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we facilitate the discussion of the results every month with your team and help you making changes to your KPI’s until you are satisfied they are correct